Refunds, cancellation and delivery

Last updated 5 November 2026

Delivery

Paid plans are digital. Nothing is shipped. Your higher allowance is normally active within a few minutes of a successful payment, and you can see it in your account area.

Cancellation

Paid plans are a one-time payment for a fixed period, and they don't renew automatically. There's nothing to cancel, and you won't be charged again unless you choose to buy another period.

Refunds

We'll refund you in full if:

• You were charged more than once for the same purchase.
• Your payment succeeded, but your plan wasn't activated and we can't fix it within a reasonable time.

Because access starts straight away, other payments generally aren't refundable once the plan has been used. This doesn't affect any rights you have under consumer protection law.

How to ask

Email us within 7 days of the payment, with your account email and payment reference. Approved refunds go back to your original payment method, normally within 5 to 7 working days. Your bank or payment provider may take longer to show it.

Contact

the operator of MailFinder Pro
Please contact us by email.
contact@mailfinderpro.example